Integrated ECM, ERP and CRM Solutions
Credible | Competent | Capable IDT is a trusted systems integration and consulting firm based in Itasca, Illinois, specializing in Content Services and Enterprise Information Management (EIM). For over 30 years, we’ve helped organizations streamline operations and improve compliance through...
Business Process Outsourcing
Seibels offers a full suite of business process outsourcing solutions to the P&C insurance industry that provides your company to adapt quickly to market changes, maximize opportunities, and improve efficiencies at a managed cost. Let us help you focus on your core business activities, go to market...
ECHO Call Center Digital Recording Solution: ECHO is a browser-based, digital, VoIP and screen capture recording solution for call centers designed to record, evaluate, monitor and archive all customer care interactions. Integrated QA, e-Training and agent access tools contribute to a full-service CRM/call center platform. The available Web...
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Contact Data Intelligence & Quality.
Since 1985, more than 10,000 companies across the world have counted on Melissa to profile, cleanse, update, match and enrich their people data (names, addresses, phone numbers, and emails) in order to drive insight, maintain data quality and support global intelligence. Our newest brand,...
NexJ is a leading provider of cloud-based software, delivering enterprise customer relationship management (CRM) solutions for the financial services, insurance, and healthcare industries. Our next-generation, people-centered software combines industry-specific functionality with information from...
Call Center Software Business Process Automation
Contact Center Solutions: Unified business communications for the contact center
A communications platform should make your contact center a service powerhouse. But power requires flexibility — and innovation — for the multi-channel agility you need to respond to customer demands.
Customer Interaction Center (CIC)...
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Strategic Outsourcing Insurance Services for the P&C Industry
Constant Coverage - Call Center Outsourcing : Whether responding to a catastrophic event or providing coverage for variable staffing needs, Constant Coverage provides P&C Insurance clients with instant access to the Call Center & Operational resources to meet their ever changing business demands. Blue Cod's Constant Coverage provides...
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CSR24: CSR24 is the premier 24/7 Customer Service solution designed for the insurance industry. Branded to your agency CSR24 improves your customer relationships by allowing customers to access their insurance information where and when they need it. They can view policy information, obtain insurance...
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Industry Leading RMIS, Claims, ERM and Compliance Technology
CS STARS' RMIS solution sets provide comprehensive browser-based dashboards, reporting, analysis and forecasting tools to empower organizations with timely actionable information. CS Risk Management solutions help businesses to reduce expenses, create and monitor key benchmarks, identify cost...
Call Recording: Calabrio Call Recording provides a solution to record all calls to meet regulatory or compliance requirements, for back office applications or to handle customer disputes. Calabrio makes the task of recording, archiving and retrieving 100% of calls more manageable. Organizations can choose to...
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