Credible | Competent | Capable IDT is a trusted systems integration and consulting firm based in Itasca, Illinois, specializing in Content Services and Enterprise Information Management (EIM). For over 30 years, we’ve helped organizations streamline operations and improve compliance through... Read More
NICE inContact, (NICE) a subsidiary of NICE CXone, powering the future of customer experiences with its leading Customer Experience (CX) AI Platform, provides businesses the means to transform contact centers into customer engagement powerhouses. Through its Enlighten AI suite, including Copilot... Read More
ECHO is a browser-based, digital, VoIP and screen capture recording solution for call centers designed to record, evaluate, monitor and archive all customer care interactions. Integrated QA, e-Training and agent access tools contribute to a full-service CRM/call center platform. The available... Read more »