Calabrio

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Calabrio provides call center workforce optimization software that’s easy to implement, use and maintain. Calabrio One™, a unique Web 2.0-based software suite, makes it easier to get call recording, quality management, workforce management, speech analytics, performance management and customer interaction working together for increased value. Solutions on more than 750,000 desktops.

Specialties include Call Center, Customer Interaction, VoIP, Call Recording, Quality Management, Workforce Management, Workforce Optimization, Speech Analytics, Performance Management

Company Details

Address
605 Highway 169 North, Suite 800
Plymouth, MN 55441

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Products & Services

Call Recording

Calabrio Call Recording provides a solution to record all calls to meet regulatory or compliance requirements, for back...

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Quality Management

Calabrio Quality Management makes it easy to capture the full agent and customer experience in your contact center - so...

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Workforce Management

Calabrio Workforce Management makes it easy for contact center managers to forecast accurately, develop schedules for...

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