Insurance&Tech_TLB_12.12.19
  • Achieving the Ultimate 360° Insurance Experience: Gaining New Vision & New Value in the Digital Era

    Improving the customer experience is vitally important to building business in a modern, digital world. This white paper from analyst firm Strategy Meets Action (SMA) presents the firm's research and recommendations on achieving the Ultimate 360⁰ Insurance Experience for staff and customers, and...
  • Eliminating Barriers to Connectivity - technology in the voluntary benefits market

    Eliminating Barriers to Connectivity The U.S. group and voluntary employee benefits market—currently valued at $27 billion to $35 billion in voluntary benefits premiums—is undergoing formidable change and is becoming more and more competitive. In fact, 83% of employers plan on offering...
  • CSAA Insurance Group: A Core Replacement Odyssey - A CEB TowerGroup Case Study

    CSAA Insurance Group: A Core Replacement Odyssey This CEB TowerGroup Case Study outlines the full life cycle of the policy administration replacement project at CSAA Insurance Group, which provides AAA-branded personal lines insurance to more than 17 million AAA members in 23 states. Find...