inContact Inc

NICE inContact, (NICE) a subsidiary of NICE CXone, powering the future of customer experiences with its leading Customer Experience (CX) AI Platform, provides businesses the means to transform contact centers into customer engagement powerhouses. Through its Enlighten AI suite, including Copilot for employee assistance, Autopilot for AI-driven self-service, and Actions for CX leadership, NICE CXone offers a comprehensive solution tailored for every customer interaction need, ensuring seamless, efficient, and personalized engagements across all channels. Organizations can leverage its cloud-native platform for secure, scalable, and rapid deployment, optimizing both the employee experience and operational efficiency. With NICE CXone, companies worldwide can master the art of customer satisfaction, building lasting relationships through AI-powered, extraordinary experiences.