Credible | Competent | Capable IDT is a systems integration and consulting firm specializing in Content Services, ECM (Enterprise Information Management), consulting services and products inclusive of: business process management, case management, content management, data and document capture,... Read More
eBSEG "e-Business Solutions Enabling Group", is a Global premier solution provider for omnichannel solutions. A company specialized & a premier provider of front-end, OmniChannel Platform since 2000 in North America and EMEA. eBSEG Introducing CEEP, Customer Experience & Engagement OmniChannel... Read More
There’s a lot going on behind the scenes, but remember, lead management is about: •Capture– Collecting leads (through forms, lead lists, and social media), then storing the information in your database. •Qualifying – figuring out whether they’re ready to engage with you or not. And if they’re... Read more »
Ongoing behavior (in our world, this includes both online and offline activities) determines what, when and how you communicate and engage with your audience. Behaviors and activities help deliver the right content at the right time. Even the absence of behavior or engagement can be considered a... Read more »
Lead nurturing is a combination of marketing automation, lead scoring and some of the “secret sauce” we’ve built into incommand. Communicating consistent and meaningful touches with viable prospects who are not at the buying stage yet. Since only 25% of leads are ready to be sent to sales (we... Read more »