Products by InQuira, Inc.

What if you could increase customer satisfaction and shopping cart conversion by 30%? What if you could reduce escalations to your contact center by 75%? What if you could triple your customers’ use of self service? InQuira for Web Self Service delivers just these kinds of benefits....

What if you could shorten resolution time and escalations by 50%? What if you could cut agent research time in half? What if you could lower agent training costs by 20%? With InQuira for Contact Centers, these kinds of results are not unusual. InQuira turns even novice agents into experts...