InQuira is a leading provider of enterprise knowledge solutions that connect people to the answers they need. Companies around the world rely on InQuira solutions to increase customer satisfaction and loyalty with personalized interactions through Web self-service, agent-assisted contact centers and knowledge intranets. InQuira’s blue-chip customers include AT&T, Avis, T-Mobile, Sprint, Nationwide Insurance and Symantec. For more information, visit www.inquira.com.
OneShield provides solutions for insurers of all sizes. Deployed in the cloud, our portfolio of standalone, subscription, and As-a-Service products include enterprise-class policy management, billing, claims, rating, product configuration, business intelligence, and smart analytics. OneShield... Read More
Cloverleaf Analytics is an affordable end-to-end insurance BI solution that gives our customers real-time analytics to discover trends and insights across the entire enterprise, enabling proactive business decisions that would not otherwise be possible. Our customers can jump start their BI... Read More
Focus Technologies’ PolicyPort is a comprehensive suite of insurance core systems, delivered in a SaaS (Software-as-a-Service) model. Our clients get the benefit of robust software functionality, while reducing the infrastructure costs and headaches associated with the traditional on-premise...
What if you could increase customer satisfaction and shopping cart conversion by 30%? What if you could reduce escalations to your contact center by 75%? What if you could triple your customers’ use of self service? InQuira for Web Self Service delivers just these kinds of benefits.... Read more
What if you could shorten resolution time and escalations by 50%? What if you could cut agent research time in half? What if you could lower agent training costs by 20%? With InQuira for Contact Centers, these kinds of results are not unusual. InQuira turns even novice agents into... Read more