InQuira is a leading provider of enterprise knowledge solutions that connect people to the answers they need. Companies around the world rely on InQuira solutions to increase customer satisfaction and loyalty with personalized interactions through Web self-service, agent-assisted contact centers and knowledge intranets. InQuira’s blue-chip customers include AT&T, Avis, T-Mobile, Sprint, Nationwide Insurance and Symantec. For more information, visit www.inquira.com.
FAST, which stands for "Flexible Architecture, Simplified Technology", is a privately-held company located in Iselin, NJ founded by the former leaders of NaviSys. Our team of passionate, experienced entrepreneurs focuses on solving the challenges our financial services clients face as they seek... Read More
Cloverleaf Analytics is an affordable end-to-end insurance BI solution that gives our customers real-time analytics to discover trends and insights across the entire enterprise, enabling proactive business decisions that would not otherwise be possible. Our customers can jump start their BI... Read More
ISIS Papyrus Software offers an end-to-end solution for consolidated inbound and outbound business communication and process management, based on natively integrated standard software components and solution frameworks. The Papyrus Business Communication and Process platform uses a repository... Read More
What if you could increase customer satisfaction and shopping cart conversion by 30%? What if you could reduce escalations to your contact center by 75%? What if you could triple your customers’ use of self service? InQuira for Web Self Service delivers just these kinds of benefits.... Read more
What if you could shorten resolution time and escalations by 50%? What if you could cut agent research time in half? What if you could lower agent training costs by 20%? With InQuira for Contact Centers, these kinds of results are not unusual. InQuira turns even novice agents into... Read more