Content by Capgemini Financial Services
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Mobile Applications in Life Insurance and Pensions
High penetration of smartphones in both developed and emerging economies has led to a new era of innovation across all industries. While over half of the population in most parts of the world is smartphone-enabled, the insurance industry has been slow in catching up with this trend by employing... -
Leveraging Social Media across the Insurance Lifecycle
Social media adoption rates have increased exponentially over the past few years. Platforms such as Facebook and Twitter now boast millions of active users who exchange information and feedback about all kinds of products and services, including insurance. In the drive to attract new customers...
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World Quality Report 2014-15
The World Quality Report is the result of ongoing collaboration between Capgemini, Sogeti and HP Software. Published since 2009, the report is based on findings from a global research study conducted via telephone interviews with 1,543 CIOs, IT directors/managers, VP of applications and quality... -
Insurance All Channel Experience – An Introduction
Organizations need to think about what constitutes a positive and memorable customer experience throughout an end-to-end customer journey, delighting customers from the moment they come into contact with the company or your product information, all the way through product selection, use of the...
