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Mobile Applications in Life Insurance and Pensions

High penetration of smartphones in both developed and emerging economies has led to a new era of innovation across all industries. While over half of the...

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Leveraging Social Media across the Insurance Lifecycle

Social media adoption rates have increased exponentially over the past few years. Platforms such as Facebook and Twitter now boast millions of active users who...

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World Quality Report 2014-15

The World Quality Report is the result of ongoing collaboration between Capgemini, Sogeti and HP Software. Published since 2009, the report is based on...

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Insurance All Channel Experience – An Introduction

Organizations need to think about what constitutes a positive and memorable customer experience throughout an end-to-end customer journey, delighting customers...

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