Customer Service Accelerator (csA)

Available from DXC Technology

Product Details

Customer Service Accelerator® is a Web 2.0 application that integrates multiple administration systems and channels providing superior customer service and lower operating costs. Customer Service Accelerator employs a single servicing platform that integrates with BPM, extends existing CRM systems and delivers comprehensive real-time service functions for call centers, back office, portals and mobile devices.

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