Customer Service Accelerator (csA)
Available from DXC Technology
Product Details
Customer Service Accelerator® is a Web 2.0 application that integrates multiple administration systems and channels providing superior customer service and lower operating costs. Customer Service Accelerator employs a single servicing platform that integrates with BPM, extends existing CRM systems and delivers comprehensive real-time service functions for call centers, back office, portals and mobile devices.
