By streamlining and automating claims processing — enforcing policy rules, limits, deductibles, and business standards — our Claims Module enables claims to be processed with speed, accuracy, and consistency. And it gives policyholders, agents, and third-party providers access to real-time status.
The module also includes:
-User-friendly FNOL for call centers, carriers, agents, and policyholders
-Role-based usage authorizations
-Automated exception escalation
-Configurable, automated workflows with adjustor activity assignment and management
-Diary, task management, and tracking capabilities
-Integrated correspondence, claim letters and forms
-Named storms, CAT tracking and handling
-Salvage, subrogation, and recoverable tracking
-Multiple payment options, including single payments across multiple reserves
-Vendor management and 1099 capabilities
-Scheduled payment processing.