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Overview: In this guide, Vivek Gujral, CTO and Co-Founder at OneShield, discusses user interfaces (UIs), communication channels, and how to enable the engagement that your policyholders expect. This includes an overview of the top 5 communication channels for insurers, 4 user categories of interaction, the most appropriate communication channels for each user type, and how user interfaces integrate with the OneShield Platform. Who should read this? Are you tasked with offering the most compelling consumer-driven or focused technology experiences? This guide offers you the blueprints.
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