Available from Optical Image Technology
Quick, accurate turnaround is a must for claims departments if they hope to lower costs, attract clients, and retain agents. Unfortunately, without secure, electronic access to documents, processing can grind to a standstill.
DocFinity expedites the claims process by putting information at your fingertips. This allows insurers to manage more claims in less time. By integrating with policy administration applications, websites, and/or claims processing software, DocFinity helps you get more from your existing systems. BPM/Workflow streamlines handling and allows straight through processing against your policy admin system, automatically routing exceptions to qualified personnel for review. Self-service options further expedite processing by allowing clients and agents to update information and check claim status online. Equally important, self-service capabilities enhance your claimants’ and agents’ experience, which improves retention. Automated signature tools, Email management software, and reporting tools further reduce turnaround times and help ease compliance efforts, financial exams, and audits.