Sutherland Global Services

1160 Pittsford Victor Rd
Pittsford, NY 14534

About Sutherland Global Services

Sutherland is a 40,000 strong managed services company providing an array of technology assets to the world’s largest organizations.

We design exceptional customer experiences for the digital age, by deconstructing your business processes, rethinking, rebuilding, and delivering them back smarter, more efficient and more effective than before.From standardizing and streamlining insurance back & front office operations, we offer end-to-end digital transformation services to produce measurable results.

https://www.sutherlandglobal.com/industries/insurance

Some of the services include:
1. Business Process Outsourcing (Back office and Front office)
2. Digital Transformation Solutions for Insurance (Example: FNOL automation, Service Unification etc.)
3. Conversational AI and Machine Learning for Insurance
4. Insurance domain IT Staff Augmentation
4. Technology Services (ALM, Testing as a Service, ServiceDesk, Salesforce CoE, L1-L4 level support, Cloud, Analytics etc.)

Competitors of Sutherland Global Services

Integrated Document Technologies, Inc. (IDT)

Integrated Document Technologies, Inc. (IDT)

Credible | Competent | Capable IDT is a trusted systems integration and consulting firm based in Itasca, Illinois, specializing in Content Services and Enterprise Information Management (EIM). For over 30 years, we’ve helped organizations streamline operations and improve compliance through... Read More

Cloverleaf Analytics

Cloverleaf Analytics

Cloverleaf Analytics is the leader in insurance intelligence solutions, having evolved from Business Intelligence (BI) into providing advanced tools using Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Speech to Insights and other emerging technologies to... Read More

Appian

Appian is the Business Process Management (BPM) expert. Appian leads the market in BPM innovation, delivering comprehensive, flexible and easy-to-use solutions tailored to the unique needs of individual organizations. Businesses and governments worldwide use Appian to simplify process... Read More

Products by Sutherland Global Services

By Sutherland Global Services

Many insurance companies continue to wrestle with how to digitize and automate processes tied to multiple platforms.  Sutherland tackles the multiple application challenge, which may include Legacy, by combining a holistic OpEx approach (discovery, design and delivery) to client engagement with... Read more »

By Sutherland Global Services

FNOL automation services OCR uses market standard RPA technologies to automate the entire FNOL process of any insurance carrier. The framework conveniently uses tools such as OCR and workflow management to identify standard Acord claim forms and nonstandard broker forms. Robot/API is used to get... Read more »

By Sutherland Global Services

DATA AND ANALYTICS MATURITY ASSESSMENT: Assess data and analytics maturity to build a 3-5 year roadmap using an Assess-Consult-Act approach. This serves as the “Front End” to transformative digital and analytics engagements. DATA & INFORMATION MANAGEMENT: Unlock market potential by integrating... Read more »