eBSEG Mobile Queuing Solution (on top of your traditional Queueing System) is a great option for businesses that want to minimize customer wait time inside the branch and improve customer satisfaction.
eBSEG Queuing solution is designed to give your customers the ability to :
- Check which branch is empty/crowded thus making people load balance on branches a lot better.
- Book a queue number before moving to the branch and moving to the branch only when they are needed.
- Get notifications of the current queue number in the line & estimated time for your queue number.