Swampfoxís consulting practices extend from contact center consulting to self-service customized applications. Our experience originally built around Interactive Voice Response (IVR) implementations, Speech Consulting, and Contact Center routing now includes omni-channel human factor engagement and voice of the customer closed-loop deployments.
CGI features the leading Rating solution (Ratabase) and the only integrated, best of breed Insurance Suite solution (Insurance Fusion360) enabling our customers to achieve unparalleled efficiency and productivity.
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