OneShield Partners with Industry Leading Digital Experience Platform Airkit Elevating CX Capabilities

Press Release from OneShield Software

Marlborough, MA – October 13, 2022: OneShield has announced a new strategic partnership
with Airkit Inc., a market-leading digital experience platform that will further enrich the
customer interaction capabilities of OneShield's enterprise cloud and Saas-based technology

"Airkit's low-code approach to integrating back-office systems, databases & APIs, orchestrating
workflows and building front-end interactions across customer communication channels was a
natural fit for OneShield's ecosystem-enabled technology platforms," says Kim Cook,
OneShield's Vice President of Partnerships. "We are very excited by the possibilities Airkit's
technology offers our clients in developing custom apps and self-serve options that can be fully
integrated with our suite of products." Airkit's templated insurance solutions give OneShield
clients the capability to implement applications that unify customer data into a seamless
journey across web, messaging, chat, email, and voice channels—elevating to live agents when
needed. For OneShield clients, internal teams can build simple to complex omnichannel
applications up to 20 times faster with building blocks purpose-built for customer experience.

"We like to say that Airkit is the connective tissue within a business environment that helps
improve the flow of information across backend systems and deliver effortless customer
interactions," says Dinesh Shenoy, Airkit's Head of Insurance Solutions. "OneShield's technology
is perfectly suited to leverage our tools, and their implementation team is highly skilled to assist
their clients with this product offering."

OneShield platforms are designed to give insurers functionality for handling the full lifecycle of
policy administration from portals, policy management (quoting, binding, and servicing), billing
(invoicing through to payment), and claims administration, including extensive reporting and

"This partnership with Airkit is part of a continuing initiative to build out our partner ecosystem
with the leading technology players," adds Cook. "Our goal is to provide a broad selection of
pre-built integrations giving our clients every market advantage possible."

For more information or to schedule a media interview, please contact:
Janice Merkley
VP, Marketing
OneShield Software –
T: 774.348.1016 | E: [email protected]
About OneShield Software
OneShield provides core software solutions for P&C insurers and MGAs of all sizes. Deployed in
the cloud, our portfolio of standalone, subscription, and Software-as-a-Service (SaaS) products
includes enterprise-class policy management, billing, claims, rating, product configuration,
business intelligence, and smart analytics. OneShield automates and simplifies the complexities
of core systems with targeted solutions, seamless upgrades, collaborative implementations,
and lower total cost of ownership. With corporate headquarters in Marlborough, MA, and
offices in India, OneShield has 80+ products in production across P&C and specialty insurance
For more information, visit
About Airkit
Airkit provides the industry's first Digital Experience Platform to help Fortune 500 and
enterprise brands lower costs to serve, drive revenue, and increase CSAT – faster. Easily launch
customer-facing experiences that are hyper-personalized, span any channel (text, chat, voice,
web, app), and extend any system via APIs.
To learn more about Airkit, visit

Companies Mentioned in this Press Release: