A touchless claims process uses technology to report losses, capture claims data, process payments, and communicate with customers digitally. In a touchless workflow, claims move from first notice of loss to settlement without human intervention. Adopting a touchless claims strategy requires...
Our world is in the midst of a massive digital transformation that is having a significant impact on people, technology, and industries across the
spectrum. Insurance is not exempt, and the implications for the insurance industry are vast.
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