About KLJ Computer Solutions
Venue Claims™: KLJ has released Venue Claims™ version 3, offering the most complete and flexible claim handling solution in the industry. It was developed side by side with the claims professional and provides end-to-end processing of claims from the time of inception until close: • Seamless integration with Policy Administration via web services. • Multiple claim assignment capabilities including data entry, web site claim entry and web services or electronic importation of claims. • Full diary engine provides task assignments and due dates for all users involved in the claims process. • Detailed time and expense tracking on all claim activities to allow for claim cost analysis. • Complete claim payment and recovery capabilities from request, authorization and printing of checks for vendors and claimant indemnity payments. • Comprehensive claim reserving and tracking of reserve changes. • Comprehensive vendor management. • Detailed contact management, including witnesses, vendors, built in three point contact forms, state required forms and reports including 1099 reporting. • Configurable workflow defined through the powerful rules and status engine. • Trust account and excess account banking functionality and reporting. • Complete knowledge base provides for storage, search and retrieval of all documents associated with a claim. • Custom templates can be created that merge claim data with forms to eliminate double entry for users. • Detailed note and messaging between users.• Email capabilities. • Communication tracking. • Integration with Microsoft Office for one-click saving of emails, spreadsheets, statements and other documents to a claim. • Powerful management interface allows admin users to configure labels and menus to align with user types. • Claims are linked to the complete policy details required for processing the claim as of the date of loss. • Comprehensive search capabilities across all areas of all claims. • Duplication and fraud detection and prevention. Venue Claims™ allows for mass customizations to meet your needs head on. This includes, but is not limited to the workflow and status of a claim from creation to close, hiding of any non-required fields, relabeling of all fields and menus along with the ability to maintain all drop downs within the system. Web-based access to the claim system provides real-time access to all relevant claim details according to role-based authorization. Vendors and internal claim staff alike share the same current information to ensure timely and accurate progress through the claim handling process, thereby supporting a high level of claimant satisfaction.