The first decade of this century has been dedicated to the transformation of Property & Casualty software. That process had its share of failure as carriers tried and tried again to replace systems that had been around for many years and were, obviously, an integral part of doing business. Along with building functionality, much of the difficulty centered on how to install new applications, which project methodology to deploy, which lines of business to roll out first, and fine tuning the Proof of Concept as a risk mitigating effort. Fine-tuning web-based technologies was also a challenge during this time.
The second decade belongs to Life & Health as the software for this insurance vertical rapidly catches up to the P&C vendors...but it won't take ten years to get there. Ground blazed by P&C vendors will be much easier terrain for Life & Health. The Agile project methodology has been around awhile. It's proven success for component-based systems is a bonus for systems integrators for Life & Health. The technologies that support web based systems have also matured over the past ten years, much to the advantage of Life & Health vendors and insurance carriers contemplating system replacement. Excellent and proven software applications exist and are gaining ground in the market.
System replacement is always an arduous task, but for Life & Health carriers the past ten years have been a learning curve from which to take advantage