Hyland Case Management for People Driven Processes

Hyland Case Management for People Driven Processes

IDT delivers Hyland OnBase WorkView, a powerful case management solution that enables organizations to manage the people, information, documents, tasks, and processes associated with virtually any business case from a single, unified application.

Unlike traditional document management, WorkView organizes information around a case, customer, transaction, project, incident, request, or other business entity. Users gain a complete, real-time view of related documents, data, activities, correspondence, deadlines, and process history without searching across multiple systems.

WorkView combines configurable case management, workflow, business rules, notifications, dashboards, and reporting to automate processes and guide users through complex, information-driven work. Solutions can be rapidly configured to address departmental and enterprise requirements without developing a custom application from the ground up.

Common applications include contract management, HR case management, vendor management, constituent services, investigations, complaints, grants, permits, compliance, and service requests.

IDT provides consulting, solution design, implementation, integration, migration, training, and ongoing support for Hyland OnBase WorkView solutions.