About ICICI Infotech Inc.
CROSSROADS is an interactive Enterprise Relationship Management system that allows organizations generate unprecedented interaction across the entire value chain. It provides an effective platform for interaction between vendors, customers, business partners, and employees. CROSSROADS eliminates redundant routine processes through two-way, multi-channel interaction. It also provides a 360-degree view of a customer interaction, and enables instant communication, thereby providing and edge over competition. It assists in disposing surplus inventory or test-drive new products through aggregated selling, promotions, bundling and auctioning of products.