CustomerCore is a customer engagement system designed specifically for insurers. The CustomerCore solution includes capabilities for customer account management and analytics, marketing and sales support, customer service, as well as support for omnichannel interactions via CustomerCore DXP—a digital experience platform that unifies online, mobile and contact center channels and links them in real time with the core systems in EIS Suite. CustomerCore DXP improves access and provides transparency into the insurance process for all end users, so communications are more coherent, relevant, timely, and engaging.
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