TL_2.1.18

Billing

Available from ISCS

SurePower Innovation Billing is a powerful workflow and rules-based enterprise billing system. It gives you the tools to design payment and collection plans that meet your business needs. It enables you to configure the workflows and business rules that define and enforce best practices in your billing process, with the flexibility real-world billing requires.

Billing as Customer Service

Billing is the most frequent touch point your company has with your customers. Done well, it can gain you new business, increase renewal rates, and shorten DSO/improve cash flow through increased customer responsiveness. SurePower Innovation provides you with the right platform and powerful flexibility to make billing a customer service differentiator for you.

Flexible Payment Plans Capture New Business

Offering the right payment plan option can gain or keep a customer. SurePower Innovation enables you to define an unlimited number of payment plans. For example, you can set rules to offer a down payment in certain situations and spread the remainder across the term. You can change plans mid-term and reallocate payments due. You can allow overrides of standard pay plans.

Cross-selling Opportunities

SurePower Innovation's 360-degree view of the customer/account, easy-to-change payment plans, and its multi-line billing capability can create cross-selling opportunities.

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