Shaw Systems Partners With National Creditors Connection, Inc. (NCCI)
HOUSTON – NCCI, one of the nation’s leaders in field contact services since 1992, recently became an alliance partner with Shaw Systems. NCCI’s face-to-face borrower contact services will be fully integrated into Shaw Systems in an effort to provide tremendous loan loss savings to valued Shaw customers.
In the Auto Finance space, the NCCI-SHAW integration provides tremendous value in automating field visits prior to the repossession order so lenders can reduce the need to repossess. The return on investment is substantial for such an integrated strategy. For example, a fairly large lender that conducts around 5,000 repossessions per month can see a 40% reduction in number of achieved repossessions which equates to $9M in monthly savings and over $117M annualized.
Field intelligence will also add value through a workflow process in Shaw’s software. Some examples include: when NCCI obtains new phone or contact numbers then Shaw’s workflow will update auto dialers. Or if a promise to pay is made or customer requests payment assistance then Shaw will ensure system updated to preclude assigning for repossession. Information collected in the field will not only drastically reduce repossessions but also gathers additional information to further assist in future activities.
If you’d like to learn more about NCCI and how you can integrate their service into your Shaw loan management software please call us at 713.782.7730, or email us at [email protected].
NCCI provides field contact t solutions to effectively reconnect with customers and gather information vital to creditor’s success. NCCI is a leader in loss mitigation, inspection services, and business process outsourcing. Their mission is to serve the financial industry by providing excellent and creative solutions their clients can count on every time. Face-to-face contacts are made by their nationwide network of background-screened representatives who treat customers with dignity, sincerity, and professionalism.