Content Summary
direct to consumer channels, increased regulatory changes, integration of mobility devices, economic disruptions, catastrophic
events, new products and services, expanding market opportunities, and changing customer demographics … these changes are
creating transformational and global market opportunities for the industry.
It is no longer “business as usual”. Instead, this pace of change requires insurers to rethink, redefine and transform their business
models, operationally and technologically, with a focus on design, agility, flexibility and speed.
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