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As a property and casualty (P&C) insurer, you’re well aware that you’re operating in a hyper-competitive market. You feel the pressure every day. Due to the similarity of product lines, market forces that drive down prices, and the constant need to keep up with the demands of agents, you’ve got your hands full. In the face of these challenges, you’re also doing everything in your power to keep your expense ratios down so you can stay as profitable as possible.