Available from Outline Systems, Inc.
Gaining customer confidence is important for any business. For insurance carriers First Notice of Loss (FNOL) presents an opportunity to just do that. This is the time when customer seeks service with utmost care and its the unique time and opportunity where strong bonds could be built with the Insureds and thus increasing the probability of getting repeated business.
Outline Systems LossOne is the unique solution for carriers who have a robust claims system and want to provide better customer service to their Agents and Insureds along with improvement in the productivity of their call center representatives.LossOne acts as a single data entry point , thus adding consistency to the processing of claims
LossOne features include:
Quick Integration with existing Policy and Claim Systems
Name/Policy clearance functions to avoid duplicates
Comprehensive & rule based data collection and Verification
Validations and prompts for accurate loss capture/ESC
Rule based data collection
Configurable data capture for every line of business