New York City Selects PCIS ClaimsVISION for Workers’ Compensation Claims Administration

Press Release from PCIS

New York City Selects PCIS ClaimsVISION for Workers’ Compensation Claims Administration

PCIS’ experience with New York and Worker’s Compensation combined with ClaimsVISION’s modern technology and capabilities key to decision

June 08, 2015 08:00 AM Eastern Daylight Time

HOUSTON--(BUSINESS WIRE)--From the Public Risk Management Association Annual Conference, P&C Insurance Systems, Inc.(PCIS), a proven and trusted provider of policy administration and claims solutions, today announced that the largest U.S. city, The City of New York (NYC), is implementing PCIS’ ClaimsVISION ® . The system will be utilized by the city’s Law Department to manage and oversee workers’ compensation claims for more than 200,000 NYC employees across 42 city departments.

NYC’s claims administration operation managed by the Law Department includes more than 100 users, and numerous interfaces with city departments as well as with third party vendors. In order to modernize the complex operation, NYC looks to move from the out-of-date legacy environment comprised of multiple systems and to automate its current manual processes required to handle the day-to-day claims.

ClaimsVISION was chosen to enable NYC to achieve its goals of enhancing intake and providing initial reporting at the departmental level, while also improving and bringing new levels of efficiency to compliance. NYC will leverage PCIS’ advanced No Touch FROI SROI EDI solution to fully automate reporting to New York State. NYC looks to reduce the time from occurrence of an employee incident to review of a case by 75%.

PCIS’ ClaimsVISION is being deployed via a Software as a Service (SaaS) model with the implementation project scope requiring the full migration of over 25 years of data, including over 450,000 claims and over 1 million documents

“There is a great deal of complexity when dealing with an operation the size of New York City with such a large number of employees and such an array of cases. We are excited that NYC has chosen PCIS and our ClaimsVISION solution and look forward to working with the Law Department to bring more efficiency to our amazing city,” noted Georgette Loizou, PCIS Executive Vice President.

ABOUT The New York City Law Department

New York City Law Department's approximately 730 lawyers and 690 support professionals work collaboratively to pursue justice while providing the City with the highest quality legal representation. The Law Department represents the City, the Mayor, other elected officials, and the City's many agencies in all affirmative and defensive civil litigation as well as juvenile delinquency proceedings brought in Family Court and Administrative Code enforcement proceedings brought in Criminal Court.

The City is a self-insurer of its workers' compensation obligations pertaining to all covered City employees. Most City employees are covered for workers' compensation (with the exception of uniformed police officers, firefighters, and uniformed sanitation workers). Also included are non-pedagogical employees of the Department of Education and all employees of the Health and Hospitals Corporation and the City University. The City administers the claims of all covered employees who are injured on the job or incur an occupational disease. The City strives to provide employees with all the medical and wage replacement benefits to which they are entitled, while objecting to and, if necessary, litigating unwarranted claims.

About PCIS

For over 35 years, PCIS has teamed with our property and casualty insurance clients to develop easily integrated, knowledge-infused solutions. With in-depth knowledge of technology and real-world business requirements, PCIS understands the challenges of insurance carriers, self insureds and third party administrators.

To learn more about working together, visit



Solomark Associates
Susan Douglas, 847.895.2634
[email protected]

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