Insurance&Tech_TLB_9.23.19

White Papers for Insurance Technology and Administration Software

  • Achieving the Ultimate 360° Insurance Experience: Gaining New Vision & New Value in the Digital EraBy

    Improving the customer experience is vitally important to building business in a modern, digital world. This white paper from analyst firm Strategy Meets Action (SMA) presents the firm's research and recommendations on achieving the Ultimate 360⁰ Insurance Experience for staff and customers, and...
  • Socializing Dashboards – How to go Beyond Clicks & AnalyticsBy

    Analyzing data is no longer the only use for a dashboard. From motivation to accountability to LCDs in the lobby, this whitepaper discusses the different ways organizations can utilize dashboards, allowing them to communicate and engage a wider audience.
  • Leveraging Social Media across the Insurance LifecycleBy

    Social media adoption rates have increased exponentially over the past few years. Platforms such as Facebook and Twitter now boast millions of active users who exchange information and feedback about all kinds of products and services, including insurance. In the drive to attract new customers...
  • Predictive Analytics in UnderwritingBy

    Virtually every aspect of the insurance business can benefit from an improved ability to predict the future. Whether actuaries desire to create more accurate pricing models, underwriters hope to make better underwriting decisions, marketing wants to improve campaign results or claims needs to...
  • The Seven Deadly Sins of P&C Policy AdministrationBy

    We know how to do P&C policy administration right – but we also know what can go wrong. These are the seven deadly sins of P&C policy admin.
  • BPO Puts Back-Office Operations Up FrontBy

    Business Process Outsourcing (BPO) provides a flexible, strategic way to do business. At its most basic, it’s simply hiring another company to handle certain aspects and processes of your business. Today, organizations outsource human resources administration, call center services, accounting,...
  • One Policy System or Two?By

    Guidelines for choosing between combined or separate policy systems for P&C commercial and personal lines
  • One Policy System or Two?By

    Guidelines for choosing between combined or separate policy systems for P&C commercial and personal lines
  • Mobile Technology for Insurance - Survey ResultsBy

    There is no doubt we live in a mobile age, but where does the insurance industry stand with regard to real‐life business application of the technology? How does the industry want to use it in the future?
  • Mobile Technology for Insurance - Survey ResultsBy

    There is no doubt we live in a mobile age, but where does the insurance industry stand with regard to real‐life business application of the technology? How does the industry want to use it in the future?
  • Running Multiple Versions and Taking Advantage of WebSphere MQ 7.1 and 7.5By

    How to best utilize the benefits of both versions and how to get them to work together with previous versions. Get a better understanding of how to get them to all get along. Learn the key highlights of multiple version support for WebSphere MQ 7.1 and 7.5 in detail. Review the meaning of...
  • Technology IndependenceBy

    Technology, you can’t live without it, but how do you keep up with it without breaking the bank? It’s the age old issue that companies continue to face; only today technology is evolving at an ever faster pace....So the question remains, how do you develop your life insurance sales applications...
  • Opportunity Cost of Retaining Legacy SystemsBy

    Opportunity Cost -- The "cost" of selecting one alternative is the benefit foregone from the next best alternative. While the insurance industry was a leader in adopting technology in the early days of software, it has fallen behind in maintaining the lead. The percentage of companies still...
  • Opportunity Cost of Retaining Legacy SystemsBy

    Opportunity Cost -- The "cost" of selecting one alternative is the benefit foregone from the next best alternative. While the insurance industry was a leader in adopting technology in the early days of software, it has fallen behind in maintaining the lead. The percentage of companies still...
  • How XML Helps Improve Supplier EfficiencyBy

    XML helps improve supplier efficiency by enabling electronic document exchanges with customers, providing a technology friendly interface with suppliers’ in-house systems, and increasing reliability.
  • Why Just Insure When You Can Ensure? Moving From Insurance to Holistic, Dynamic Risk ManagementBy

    If the only tool you have is a hammer, every problem looks like a nail. The wisdom of this old adage is just as applicable in risk management as it is in life where the tool that organizations fixate most on is insurance. Once this fixation sets in, every risk issue (right or wrong) begins to...
  • Guidelines for Claims Management System SelectionBy

    Selecting a new claim system can be an intimidating task due to the risks involved in going with the wrong choice. The complexity of the evaluation process requires an understanding of technology, change management, licensing and support options among others. I’ve worked for big 5 consulting,...
  • Guidelines for Claims Management System SelectionBy

    Selecting a new claim system can be an intimidating task due to the risks involved in going with the wrong choice. The complexity of the evaluation process requires an understanding of technology, change management, licensing and support options among others. I’ve worked for big 5 consulting,...
  • Business Intelligence: Solving Smart Grid Data Management ChallengesBy

    Look behind the scenes of Smart Grid deployments and technologies and you’ll discover a common challenge and opportunity to them. There’s new data, and lots of it. From real-time, granular weather analysis and forecasting for wind and solar power generation models to individual home energy...
  • Growth Speed Agility and Profitability ... Oh My!By

    The past two years have shaken the historical assumptions underpinning insurance and business models. The "Great Recession" has exposed underlying issues within the P&C insurance industry which are contributing to a lack of underwriting profitability which has proliferated in the industry for...
  • Growth Speed Agility and Profitability ... Oh My!By

    The past two years have shaken the historical assumptions underpinning insurance and business models. The "Great Recession" has exposed underlying issues within the P&C insurance industry which are contributing to a lack of underwriting profitability which has proliferated in the industry for...
  • Making Strategic and Wise Investments for Policy Administration & Other SystemsBy

    By Deborah Smallwood, principal with the consultancy Strategy Meets Action (SMA). This research paper covers SMA's framework for the breadth of technology functions that an insurance company needs and how today's technology enables a range of options from one-vendor-for-each-function...
  • Multiple Business Systems, One Data WarehouseBy

    Managing legacy data after/during an upgrade and merging data from multiple business systems are two common stumbling blocks for insurance companies’ IT projects. A database-agnostic business intelligence system overcomes both difficulties while providing an integrated, business-wide view of...
  • Multiple Business Systems, One Data WarehouseBy

    Managing legacy data after/during an upgrade and merging data from multiple business systems are two common stumbling blocks for insurance companies’ IT projects. A database-agnostic business intelligence system overcomes both difficulties while providing an integrated, business-wide view of...
  • Do you know your chemical footprint?By

    Addressing domestic and global regulatory issues for chemicals along with having a chemical data management strategy are critical components to a complete risk management model in the industry. With the increase in regulations from agencies such as the Department of Homeland Security, it has...