BIRT iHub Content Services
Available from OpenText Corp
BIRT iHub Content Services for Customer Communications Management (CCM) is a holistic solution that manages high volume customer communications and document management. It delivers an integrated solution for enterprises to design, process, store and deliver intelligent customer communications and documents across multiple channels. With Actuate, organizations are able to aggregate, analyze and segment customer data, create high volume targeted customer communications, meet regulatory archival requirements and deliver communications to customers via their preferred channels, such as, mail, online, mobile and touch devices.