TL_2.1.18

Papyrus Customer Communications Management (CCM)

Available from ISIS Papyrus Software

Client Challenge

Every corporation is expected to provide first-class service and transparency in all aspects of business relationships with customers. Information that is not only highly personalized and easy to read and understand but also accurate and timely is essential for all business communication with customers - such as statements, reports, bills, policies, contracts, business letters - that reflect a consistent corporate design, look and feel for high-volume batch, online, ad-hoc and user interactive applications.

Equally important, efficiency in producing these multichannel documents with the appropriate content, text, tables, graphs and charts to support business data results in critical cost and time savings in a cross-platform delivery environment. Finally, a managed and controlled process allowing business departments to interface with IT when defining document content and business rules speeds time to market when implemented via a WebPortal with an easy-to-use GUI.

Offer Description

Consolidation: The Papyrus Customer Communication Platform enables corporations to consolidate all types of document output (high-volume batch, online, user interactive and on-demand) on one platform. All generated building blocks (data, text, tables, images, etc.) can be reused across all document types. Corporate design and identity is guaranteed. Business teams are empowered by the Papyrus Correspondence Framework Solution to generate content and assemble complete mailings.

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