FirstBest® Systems is the leading provider of insurance software solutions and services that help US and global insurance companies improve underwriting profitability, scale their business, and achieve high service levels with agents and brokers. The patented and proven FirstBest Front Office Suite powers the underwriting operations of leading commercial property/casualty, specialty, and workers’ comp carriers.
Processing more than $17 billion in quotes and featuring a modular set of applications, the Front Office Suite incorporates a dedicated underwriting workstation, mobile underwriting, agent/broker portal, data integration/upload applications, configuration tools, and integrated analytics engine.
Leading American and international carriers rely on FirstBest to improve underwriting efficiencies and quality. With FirstBest solutions, all constituents in the underwriting process can rapidly quote, collaborate, issue, and bind business on a single, data-powered real-time platform.
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The FirstBest Front Office Suite™ brings underwriting, service and agent teams together in a collaborative process that helps them to rapidly and effectively submit, evaluate, quote and close business. Built on a modern architecture with common Web services, security, workflows, and integration... Read more
Combines a next-generation underwriting workstation and a business analyst workstation with a web 2.0 agent portal for commercial- and specialty-lines carriers. Designed by agents and underwriters, FirstBest UMS helps carriers deploy products faster to keep up with market shifts and customer... Read more
A complete transactional agent portal that facilitates new business and renewals, and provides rich functionality for increased carrier-agency communication, including dynamic supplemental data, shared documents, notes, and email notifications. Read more
How are carriers using data and analytics to improve underwriting today? What are their greatest challenges? And what benefits will data and analytics provide? FirstBest surveyed underwriters and other key stakeholders to better understand their drivers, challenges, and strategies. Read more
Each year, Novarica publishes a compendium of case studies about insurance IT practices and projects that delivered business impact. We also created the Novarica Research Council Impact Awards to highlight the best and most compelling cases. Rather than pick them ourselves, we created a... Read more
The infusion of technology and how we deploy it is changing business models on a daily basis. Underwriters are experiencing the pressures and opportunities of these changes. New technology, abundant data, higher customer expectations; what needs are driving this shift and how equipped are... Read more