Compare AltiGen Communications to:
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Call Center Software Business Process Automation
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About AltiGen Communications:
This contact center software is integrated within the AltiServ Office IP PBX. It's for small-midsize organizations.
It offers a custom Agent PC interface for managing Voice, Web, Web Chat and Voicemail contacts, a Supervisory interface for agent monitoring and workgroup management and out-of-the-box screen-pop with Customer Relationship Management Software.